The word Turn in a restaurant is more than a verb, it is noun. In restaurant speak, a Turn is the liminal space between one party completing their meal and leaving the table and the next party arriving to take residence at the same table for their meal. When service is running smoothly, turns are … Continue reading Restaurant 101: Turns
http://cdn-i.dmdentertainment.com/DMVideoPlayer/player.swf Rules for Planning a Restaurant Menu for a Dinner Party —powered by eHow.com
The LA Times food section today featured a nice little piece on one new variable in dining rooms across the city, the potential hurdles that the presence of cell phones creates. A couple of additional things to consider: For a restaurant, the cell phone truly is a hurdle to great service. It not only makes … Continue reading Restaurant 101: The Cell Phone Conundrum
For this installment of Share Plate, I asked my friends who run kitchens and dining rooms what aspects of the hospitality industry they are "completely over." As I was preparing to write this little blurb, Zagat.com ran a hot little item titled "10 Most Controversial Restaurant Policies", which is a nice counterpoint to check out, … Continue reading Share Plate: OVER IT!
Got a response from the Cheesecake Factory, regarding the service kerfluffle with Jinny, in our recent "Who's Picking Up the Bill?" Segment. That's something you can count on with a large organization like Cheesecake Factory-- there is always someone higher up the food chain to assist you.
