Opportunities for Improvement

February 27, 2011June 30, 2011 ~ MaryK ~ 3 Comments

A couple of days ago, during a lunch rush, a guest confronted me at the host desk. “I need to talk to the manager.” What can I do for you? I said. “You’re the manager?” he sneered. (which always bugs me. Because I’m a woman, or maybe I have one of those faces, but people … Continue reading Opportunities for Improvement

Hospitality @ Home: The Perfect Cup for Coffee

October 25, 2010June 30, 2011 ~ MaryK ~ Leave a comment

Three years ago, in the heat of my move to Los Angeles with The Gentleman, I did a terrible thing. A thing that has hung over our relationship like a grey raincloud over Eeyore. I gave away the perfect coffee mugs, for which The Gent had scavenged and scrounged, refusing all other mugs until he … Continue reading Hospitality @ Home: The Perfect Cup for Coffee

Where the Sidework Ends

tips, tricks, and thoughts from the hospitality industry

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Opportunities for Improvement

Hospitality @ Home: The Perfect Cup for Coffee