tips, tricks, and thoughts from the hospitality industry
“We returned to our regular restaurant for the consistently good food and friendly service. I ordered a medium-well burger. It arrived charred and dry. I pointed to the burger and asked the waitress if this is considered ‘med-well’, and she said yes. I told her to ask the manager. Manager […]
Q: I have been to this “fine dining” restaurant a bunch of times. The owner knows me and my usual dinner-date. We almost always have a bottle of wine, two entrees and either an app or a dessert. We tip well. We went last week, and my date ordered the […]
I'm a former restaurant manager who now writes about food and hospitality. I love to cook, read, write, and eat.